Information We Collect
Quality Industries, Inc. may collect information you voluntarily provide when you contact us, request a quote, submit a form, email our team, or otherwise communicate with us. This may include your name, company name, phone number, email address, shipping or billing details, and the contents of your message or request.
We may also receive limited technical information through normal website operation, such as browser type, device information, approximate location data, referring pages, and usage activity used to maintain site performance and security.
How We Use Your Information
We use collected information to respond to inquiries, prepare quotes, process orders, support customer service, evaluate sourcing requests, maintain business records, improve our website experience, and protect our systems against misuse or unauthorized activity.
If you provide information in connection with government, commercial, fleet, or industrial procurement needs, we may use that information to communicate about your request, documentation requirements, product availability, and order fulfillment.
Cookies and Analytics
Our website may use cookies or similar technologies to support essential site functions, understand traffic patterns, and improve usability. These technologies generally do not identify you personally unless you choose to provide identifying information through a form or direct communication.
How Information Is Shared
We do not sell personal information. We may share information with service providers or business partners that help us operate our website, support communications, fulfill orders, process transactions, or meet legal and contractual obligations.
We may also disclose information when reasonably necessary to comply with applicable law, enforce our rights, respond to lawful requests, or protect the safety, property, or operations of Quality Industries, Inc., our customers, or the public.
Data Retention and Security
We retain information for as long as reasonably necessary for legitimate business purposes, including quote history, customer support, transaction records, legal compliance, and operational continuity.
We use reasonable administrative, technical, and organizational safeguards intended to protect information against unauthorized access, disclosure, alteration, or destruction. No internet transmission or storage method can be guaranteed completely secure.
Your Choices
You may contact us to request updates or corrections to information you have provided, ask questions about our handling of your information, or request that we limit future communications where applicable.
Depending on your location, you may have additional rights under applicable privacy laws. We will review and respond to requests in accordance with those laws and our operational obligations.
Third-Party Links and Embedded Content
This website may contain links to third-party sites or embedded services such as maps, catalogs, or external resources. We are not responsible for the privacy practices, content, or security of third-party services, and their use is governed by their own policies and terms.
Policy Updates
We may update this Privacy Policy from time to time to reflect operational, legal, or website changes. Updates will be posted on this page with a revised effective date when appropriate.
